However, if you need more information about their criminal and background reports, those are available after paying an additional fee.īecause the services are only available in the US, it is also impossible to find and download the app outside the US. In that case, you can see a name associated with the number and details such as an address, age of the person, other phone numbers that might be related to the same person, relatives, and more. In some cases, the website/app can generate more detailed results. You can see the type of number (landline or mobile number) and the area code. Performance and user experienceĪfter inserting the phone number into the search bar, it only takes a few seconds to deliver results. It is always a good idea to let customers know that the information they provide during a phone call can be further used to look up their contact details, and get their permission before doing so. It is usually legal for a business to use reverse phone lookup as long as they use it for legitimate purposes and don’t sell or share it with third parties. The legality of these services for call centers and customer support can vary depending on the laws and regulations in a particular country or jurisdiction. All this can help agents provide more personalized and time-efficient customer support. It can also help call centers track customers who called with a question or problem and didn’t leave their contact information or if the contact information got lost. Reverse phone number lookup websites and mobile apps can provide additional information about a caller, such as their address and other contact details that can be useful for sales and marketing.Ĭall centers can use websites like Whitepages to help agents quickly identify the unknown caller and access information based on their phone number. They don’t offer live chat or instant customer support. You can connect with Whitepages’ customer support by filling out a request form on their website. Whitepages is also available as a mobile app for iOS and Android, but just like the website, they are only available in the US. The downside is that many of these require payment and are only available for US citizens. You can also do a reverse address search, background checks, search for criminal records, run a tenant background check, and many others. It will quickly find numbers, addresses, relatives, and other public records associated with the name. Whitepages offer different additional features along with the reverse phone number lookup.įor example, you can do a free people search that allows you to enter a name into the search bar. Access to certain parts of the website is restricted if you are not from the United States. The website is easy to navigate, and you can find a lot of FAQs for every category. They encourage their users to keep this fact in mind and verify all the information. This can affect the reliability of the provided information. Whitepages is a privately owned company, so they get their data from publicly available sources and third-party data suppliers. However, to access more information like name, address, relatives, and more, you have to upgrade to a paid premium. You will be able to find information such as the state or city that is associated with the number and a telecommunication carrier. If you search for a cell phone number, you should expect fewer data for free. For a residential or business number, you can find the caller’s name, address, or associated businesses for free. The information can vary depending on the type of number you are searching for. You can search for cell phone, residential, and business numbers for free on Whitepages’ website. You can find a full name, address, and other information about the owner of a phone number. Whitepages is a free reverse phone lookup service that lets you quickly find out who called from an unknown number by entering the number into the search bar. Problems with subscriptions and billing process Getting started with Whitepages.The free version offers limited information.Some parts of the website are only accessible from the US.
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